Refund policy

DUE TO HYGIENE REASONS, UNDERWEAR CANNOT BE EXCHANGED OR REFUNDED.

With this in mind we highly recommend reading the size chart for the correct fit for you.

We will warranty and replace items that have been deemed defective or have Manufacturing discrepancies within 30 days of purchase (with proof of purchase).

We recommend washing Kecks on a cold wash.
Wash inside-out, with like colours.
We recommend line-drying them to help protect the elastic band.
Kecks is not responsible for any damage as a result of improper washing, ironing or tumble drying.
When submitting a warranty claim, please email Customer Support with your order conformation and pictures.
Thanks you for shopping with us