BEFORE SENDING US A MESSAGE
please read these FAQs to see if your question has already been answered.
DELIVERIES
Please note, our delivery services will be affected over bank holidays and during sale periods.
Orders placed Fridays after 12PM & on the weekend will be dispatched on a Monday. Orders placed after 12 pm will only be processed the following day. Once your order has been placed, we will send you a confirmation email and you will also receive another email with tracking details once your item has been dispatched.
All our printed underwear is limited edition, That means once we sell out we never re make the same design, So be sure to shop your favourite while stocks last.
Our classic line & Socks are restocked pireodically
We are based in the United Kingdom but we ship all over the world. Shipping costs will apply, and will be added at checkout. However we offer free shipping on UK orders over £100
Please check you junk/spam emails & also all you other email address you have, Sometimes its easy to make a mistake with your email when ordering
Yes you can if you paid for a tracked service! Please check your emails after purchase (sometimes Junk) for your tracking number
Please contact the shipping provider first as once we hand over your order to them, we can only see the same tracking info as you. We recommend calling your local sorting off or mail centre before asking us.
We are usually very fast to process orders, However during holidays and christmas we often have high order volumes and it can take a little longer
UK Orders | From 1-3 working days
International 7-10 working days
Worldwide 7-10 working days
National holidays can effect these times, so please check your tracking details
We use Royal Mail as our main carrier & UPS if you've upgraded to this service
DUE TO HYGIENE REASONS, UNDERWEAR CANNOT BE EXCHANGED OR REFUNDED. Regardless if the package is opened ot not.
We will warranty and replace items that have been deemed defective or have Manufacturing discrepancies within 14 days of purchase (with proof of purchase). If you purchased from one of our stockiest please contact them.
Unfortunately We only sponsor Professional athletes. So we dont offer any
We appreciate you wanting to sell our products in your store. Please visit the stockiest page on our website
PLEASE STATE YOUR 4/5 DIDGIT ORDER NUMBER
For messages regarding shipping please check your tracking numbers first, (the email may be in your spam folder)
