F.A.Q
When Do You Restock?
All our printed underwear is limited edition, That means once we sell out we never re make the same design, So be sure to shop your favourite while stocks last.
Our classic line is restocked pireodically
Where do you ship to?
We are based in the United Kingdom but we ship all over the world. Shipping costs will apply, and will be added at checkout. However we offer free shipping on orders over £100
Can I Track My Order?
Yes you can if you paid for a tracked service! Please check your emails after purchase (sometimes Junk) for your tracking number
How long will my order take?
UK Orders | From 1-3 working days
International 7-10 working days
Worldwide 7-10 working days
National holidays can effect these times, so please check your tracking details
What Shipping Agent do you use?
We use Royal Mail as our main carrier
Can i return my underwear?
DUE TO HYGIENE REASONS, UNDERWEAR CANNOT BE EXCHANGED OR REFUNDED. Regardless if the package is opened ot not.
What if my item is damaged?
We will warranty and replace items that have been deemed defective or have Manufacturing discrepancies within 14 days of purchase (with proof of purchase). If you purchased from one of our stockiest please contact them.
What Sponsorship options do you have?
Unfortunately We only sponsor Professional athletes. So we dont offer any
I would like to sell Kecks in my store/online shop. How do I get in touch?
We appreciate you wanting to sell our products in your store. To get in touch, email kecksunderwear@gmail.com with "wholesale" in the subject line. Please state your company name, store location and/or website and we will get back to you as soon as possible.
